Terms of use

Terms

1. Introduction Welcome to Uranus Electric Enterprise (“Company,” “we,” “our,” “us”). These Terms of Service govern your use of our solar energy products, services, and website. By engaging with us, you agree to these terms.

2. Services Our company provides solar energy solutions, including consultation, installation, maintenance, and related services. The scope of each service will be outlined in the contract or service agreement signed between us and the customer.

3. Quotes and Payments

All quotes are estimates and subject to change based on site evaluations.

A deposit may be required before project commencement.

Full payment must be completed as per the terms specified in the service agreement.

Late payments may incur additional charges.

4. Installation and Maintenance

We will provide installation services based on agreed timelines, subject to weather conditions and unforeseen circumstances.

Maintenance and repairs are available under warranty terms or separate service agreements.

Customers must ensure access to the installation site and necessary approvals from authorities.

5. Warranty and Liability

Our solar products and installations are covered under a warranty, as detailed in the specific product or service agreement.

We are not liable for damages due to improper use, unauthorized modifications, or external factors beyond our control (e.g., natural disasters).

6. Customer Responsibilities

Ensure timely payments and site accessibility.

Comply with local laws and obtain necessary permits, if applicable.

Maintain the system as per the provided guidelines.

7. Cancellation and Refunds

Cancellations must be requested in writing.

Refunds, if applicable, will be processed based on work completed and expenses incurred.

We reserve the right to cancel services under certain circumstances, with appropriate notice and applicable refunds.

8. Privacy Policy We collect and use customer information as outlined in our Privacy Policy. We do not share personal data with third parties without consent, except as required by law.

9. Dispute Resolution Any disputes arising from these terms will be resolved through mediation or arbitration before resorting to legal action.

10. Amendments We reserve the right to update these terms. Continued use of our services constitutes acceptance of any modifications.

11. Contact Information For any inquiries, please contact us at [Your Contact Information].